Last Updated: January 2026
At Diya Tiya (https://diyatiya.com/), we strive to provide high-quality digital PDF guides and eBooks designed to offer educational and informational value to our customers.
Please read this policy carefully before making a purchase.
1. Digital Products – Important Notice
All products sold on Diya Tiya are digital products only, including:
- Downloadable PDF Guides
- Digital eBooks
These products are delivered electronically and provide instant access after successful payment.
Due to the digital nature of our products, returns or exchanges are not possible once the content has been accessed or downloaded.
2. Refund Eligibility
While we generally do not offer refunds for digital products, we understand that technical issues can occasionally occur.
A refund may be considered only in the following situations:
- The digital file was not delivered after successful payment
- A technical issue prevented access or download, and our support team was unable to resolve it
Each request is reviewed fairly and individually to ensure a reasonable outcome for both parties.
3. Non-Refundable Situations
Refunds will not be provided in cases such as:
- Change of mind after purchase
- Lack of expected results or personal preference
- Accidental purchase
- Inability to use the product due to personal circumstances
- Failure to read the product description before purchase
As our products are educational and informational, outcomes may vary from person to person.
4. Cancellation Policy
Once an order is placed and payment is completed, cancellations are not possible, as digital access is provided immediately.
5. How to Request Support
If you experience any issue related to delivery or access, please contact us at:
Email: contactus@diyatiya.com
Our support team aims to respond within 24–48 hours and will do their best to assist you.
6. Policy Updates
Diya Tiya reserves the right to update or modify this Refund & Cancellation Policy at any time.
Any changes will be effective immediately upon posting on this page.